Thursday, September 24, 2026: Just One Thing - Note to self -- Try a Softer Tone DR. RICK HANSON Explicit content – “There is no milk in the refrigerator!” Emotional subtext – Could be irritation, blame, accusation An implicit statement about the nature of the relationship – Could be one person gets to criticize and boss around someone else Many studies have found that the second and third elements – which I define in general as tone – usually have the greatest impact on how an interaction turns out. Since a relationship is built from interactions, the accumulating weight of the tone you use has big effects. In particular, because of the “negativity bias” of the brain – which is like Velcro for uncomfortable experiences but Teflon for pleasant ones – a repeatedly critical, snarky, disappointed, worried, or reproachful tone can really rock a relationship; for example, John and Julie Gottman’s work has shown that it typically takes several positive interactions to make up for ...